In the 21st century, quality is the eternal foundation of enterprise development, including work quality, product quality, and service quality. Without quality, even survival becomes a problem, let alone development and strengthening. What can we talk about the future without development?

I believe that improving the quality of work is the core and stern aspect of achieving success, as it is related to the sustainable development of the company. Improving work quality is not a slogan, it must be achieved through practical actions. The essence of these points is summarized as follows:

1、 Attitude determines everything

All results come from actions, all actions come from thoughts, all thoughts come from attitudes, and attitudes are issues that must be faced directly with oneself. For example, doing things without making up one's mind, not spending time studying, being lazy, having negative thoughts, and so on. Facing one's own shortcomings and acknowledging them is a painful thing for many people, so most people choose to avoid touching this sensitive topic and hope to find shortcuts in methods and techniques to solve the problem of growth.

Imagine how a tree can grow into a towering tree if its roots are not deep enough, and the wind blows and it collapses without withstanding any tests? The root of work is concepts and attitudes, while methods and techniques are just its branches and leaves.

So 90% of the problems that an employee encounters come from their own problems, and solving problems with methods and techniques only addresses the symptoms rather than the root cause. The most important thing to train an employee is to first establish a correct work attitude. This is clear, and other problems will be easily solved. So having the right attitude is a major prerequisite for improving work quality!

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2、 Clear direction and goals

We talk about improving work quality every day, and many people have no idea what the purpose is? Work without goals is blind and meaningless, so before we take practical action, the direction and goals must be correct. As an ordinary employee of the company, the goal is to do essential work well, which is the primary short-term goal. Understanding the needs and desires of other colleagues, providing solutions to achieve what goals, and so on, is also a daily goal. I am very clear that with a clear goal, our direction will not deviate significantly, our efforts can be directed in one direction, and the role of the goal is self-evident.

3、 The Importance of Planning

A plan is a reference value that guides oneself to achieve goals, and in our work, many people do not pay attention to making plans for their own work. Even if it is done, it is often just a perfunctory act. However, such plans lack scientific, rational, and executable nature, as well as rationality and analysis. The scope of the plan is very broad, and its importance is reflected in whether time management is effective. For example, a plan for working hours, which time periods to handle which tasks; First urgent, then slow, then heavy, then secondary. Another example is to plan for daily, monthly, quarterly, and annual work and performance. While acting in strict accordance with the plan, we should not be too rigid. We need to proceed according to the actual situation and have a certain resilience. At the same time, the plan for the day should ultimately have a summary, combining all the events that happened that day, to check where the good areas are, where the shortcomings are, and so on. I tell myself every day that I can make a little progress every day, constantly checking whether my results deviate from the plan and making reasonable evaluations during the execution process, and then constantly correcting my behavior to align with the planned goals! I am not far from success!

4、 Build a smooth and unobstructed communication platform (horizontal and vertical)

Communication can be said to be an eternal topic that is ubiquitous and always present. Enterprises cannot be achieved solely by one person, they must have gathered the collective power. I believe that building an unobstructed communication platform has played a crucial role. Internally, there is a need for horizontal communication between employees in the same level departments within the company; Because our common goal is to improve work efficiency and quality, if everything is communicated and communicated in a regulated manner, it has to some extent limited the pace of enterprise development. For example, in upper and lower level departments, leaders and subordinates need to communicate vertically and horizontally. External to the company, for example, effective communication with partners is necessary, and the core content and theme of communication between both parties should always revolve around maintaining common interests. If the content of communication deviates significantly from the theme, it often brings unimaginable effects.

So only through communication can our thoughts be unified, our steps be consistent, every cell becomes active, and every nerve becomes tense. Enable us to better move towards the same goal and achieve mutual growth with the company!